Refund & Cancellation Policy
For IT & digital products purchased online.
Draft: under review. Refund and cancellation terms are a business decision. Items marked "review required" must be completed and approved by MRK Global Links before this policy is published as final.
Last updated: [REVIEW REQUIRED: date of approval]
1. Scope
This policy applies to IT & digital products ordered from MRK Global Links. Export orders are governed by the terms agreed in each quotation or contract.
2. Cancellations
[REVIEW REQUIRED: can an order be cancelled before work starts, and within what period?]
3. Refunds
[REVIEW REQUIRED: when refunds are given (e.g. before work starts, partial refunds after work starts, non-refundable items), and whether the payment processing fees & taxes are refundable]
4. Incorrect or duplicate charges
If you believe you were charged incorrectly or more than once, contact us with your order details and we will investigate. [REVIEW REQUIRED: resolution timeframe]
5. How refunds are paid
[REVIEW REQUIRED: refund method (e.g. to the original payment method) and processing time]
6. Contact
To request a cancellation or refund, email info@mrkgloballinks.com or WhatsApp +92 313 0399999 with your order reference.