Privacy Policy

How this website collects, uses and protects personal information.

Draft: under review. This policy describes how the website currently works. Items marked "review required" must be completed and approved by MRK Global Links (ideally with legal advice) before this page is published as final.

Last updated: [REVIEW REQUIRED: date of approval]

1. Who we are

This website is operated by MRK Global Links (SMC-PVT.) Ltd., 2-Iftikhar Block, Tariq Bin Ziyad Colony, Vehari (61100), Punjab, Pakistan ("we", "us"). For privacy questions, email info@mrkgloballinks.com.

2. Information we collect

  • Contact form: your name, email address, and optionally your phone/WhatsApp number and subject, plus your message.
  • Orders: the details you share with us when you order a product by WhatsApp or through the enquiry form (for example your name, contact details and requirements). Online card/wallet payment is not available on this website yet; this policy will be updated before it is introduced.
  • Security data: to prevent spam and abuse, our server briefly records a one-way (hashed) form of your IP address with request times. Our hosting provider also keeps standard server logs.
  • WhatsApp: if you choose to contact us on WhatsApp, your conversation is handled by WhatsApp (Meta) under its own privacy policy.

3. How we use it

  • To reply to your enquiry and prepare quotations.
  • To process and deliver orders.
  • To protect the website against spam, fraud and abuse.
  • To meet legal, tax and accounting obligations. [REVIEW REQUIRED: confirm applicable obligations]

We do not sell your personal information and we do not use it for advertising.

4. Service providers

  • Website hosting: [REVIEW REQUIRED: hosting provider name and location]
  • Google Translate: loaded only if you click the Translate button; Google may then process the page content and set cookies.

5. Cookies

This website does not set its own cookies. Third-party services such as Google Translate may set cookies if you choose to use them.

6. How long we keep information

[REVIEW REQUIRED: retention periods for enquiries, order records and security logs]

7. Your choices and rights

You may ask us to access, correct or delete the personal information we hold about you by emailing info@mrkgloballinks.com. [REVIEW REQUIRED: applicable data-protection law and response time]

8. Security

The website is served over HTTPS, private configuration is kept only on the server, and form submissions are validated and rate-limited. No method of transmission or storage is completely secure, but we take reasonable measures to protect your information.

9. Changes

We may update this policy. The "last updated" date above shows the latest version.